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Fast Response Times
We aim to respond to all support requests within 24 hours on business days. Enterprise customers receive priority support with faster response times.
Frequently Asked Questions
How do I get started with SCF Controls Platform?
After signing up, you'll be guided through our onboarding process. Start by selecting the frameworks you need to comply with, then our platform will scope the relevant controls for your organisation.
What frameworks are supported?
We support all 354+ frameworks mapped by the Secure Controls Framework™, including ISO 27001, SOC 2, GDPR, HIPAA, PCI-DSS, NIST CSF, and many more.
Can I export my compliance data?
Yes, you can export your compliance data, gap analysis results, and evidence in various formats including PDF, CSV, and JSON.
How does the subscription work?
We offer monthly and annual subscription plans. All plans include access to the full SCF control set. You can cancel your subscription at any time.
Is my data secure?
Absolutely. We use industry-standard encryption (TLS 1.3 in transit, AES-256 at rest), implement strict access controls, and undergo regular security audits.
Do you offer enterprise plans?
Yes, we offer enterprise plans with additional features like SSO, dedicated support, and custom integrations. Contact us for more information.